To Our Valued Clients of Mono Way Vet:
As many of you are aware, this is a confusing and uncertain time in our country. In response to the Covid-19 pandemic, Dr. Wittman is leading our team to assist our clients in whatever way we can. We have implemented the following procedures in an effort to limit the potential impact of Covid-19:
1. Our hospital is increasing our cleaning protocols, above what our original AAHA standards indicate. Our staff will be cleaning additional “human” surfaces throughout the day.
2. We are continuing to see our appointments and surgeries as normal. We will still conduct outcalls to examine those horses and farm animals owned by clients who are unable to bring them to our office. Please realize if members of our staff become ill, they will be asked to stay home and get well.
3. We are available to send prescription medications through the mail, if you prefer to remain at home and avoid coming to the office.
4. Our staff is available to come out to your vehicle! If you are picking up pet food or medications, you may call us once you arrive, pay over the phone, and one of our team members will bring the product to your vehicle. Additionally, if you are bringing your pet in for an appointment, we can come and retrieve your pet for the exam, then return them to you.
5. We suggest only one person accompany their pet to their appointment in an attempt to comply with the “social distancing” protocol.
6. Our hospital may be affected by supply chain shortages of medical products and pet food. We will certainly do our best to keep products in stock and available.
Lastly, we would like to remind you that we are here because we love animals and we are dedicated to caring for your pets and addressing their needs. We would like to thank you for your patience as we move forward through this uncertain time.
Sincerely,
The Doctors and Staff
Mono Way Veterinary Hospital
